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PRIVACY POLICY​​​

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At Riseo Link Building Agency, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, www.riseo.co.uk (“Website”), and your rights under UK data protection law.

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1. Who We Are

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Riseo Link Building Agency
Address: Wheelwrights Cottage, Kingsbridge, Devon, TQ7 2AR, United Kingdom
Email: info@riseo.co.uk
We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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2. Information We Collect

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We collect two types of personal data:

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a) Automatically Collected Data ("Device Information")

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When you browse our Website, we may automatically collect:

  • IP address

  • Browser type and version

  • Time zone

  • Pages visited and time spent

  • Referring website or search term

  • Device type and operating system

  • Cookies and similar tracking technologies

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This is collected through:

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  • Cookies – small files stored on your device. Learn more or manage your preferences at www.allaboutcookies.org.

  • Log Files – track user activity and site performance.

  • Web Beacons / Pixels / Tags – small electronic files used to analyse engagement with the Website.

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b) Information You Provide Voluntarily ("Contact Information")

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When you request a free keyword report, contact us, or subscribe to marketing communications, we collect:

  • Full name

  • Email address

  • Website URL

  • Telephone number

  • Any other information you provide in the form or correspondence

 

3. How We Use Your Information

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We use your personal information for the following purposes:

  • To fulfil keyword report requests

  • To respond to enquiries or provide customer support

  • To send relevant marketing (where you’ve opted in)

  • To analyse and improve our Website and services

  • To detect and prevent fraud or misuse

  • To comply with legal obligations

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4. Lawful Basis for Processing

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Under UK GDPR, we rely on the following lawful bases:

  • Consent – for marketing or placing non-essential cookies

  • Contract – to provide a service you request (e.g. free keyword reports)

  • Legitimate Interests – for Website analytics, fraud detection, and business operations

  • Legal Obligation – where required by law (e.g. to respond to lawful requests)

 

5. Sharing Your Information

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We do not sell your personal data. However, we may share your data with trusted third-party service providers:

We may also disclose your data:

  • If legally required (e.g. court orders or regulatory obligations)

  • To protect our rights, safety, or property

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6. Cookies & Tracking Technologies

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We use both essential and non-essential cookies. Upon your first visit, you will be presented with a cookie banner asking for your consent to use non-essential cookies.

You can manage your cookie preferences at any time through your browser settings or via our cookie banner.

Learn more at: https://www.allaboutcookies.org

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7. Behavioural Advertising

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We may use your information to deliver targeted advertising. You can opt out of targeted advertising at:

Or via the Digital Advertising Alliance: https://optout.aboutads.info

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8. Data Retention

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We retain your personal information only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements. Typically:

  • Keyword Report Data: up to 12 months unless otherwise required

  • Analytics Data: typically anonymised and retained for up to 26 months

You can request deletion at any time (see Section 10).

 

9. International Transfers

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Some of your data may be processed or stored outside the UK, including in the US or Canada, where data protection laws may differ. We ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your data.

 

10. Your Rights

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Under the UK GDPR, you have the following rights:

  • Access – request a copy of your personal data

  • Rectification – correct inaccurate or incomplete data

  • Erasure – request deletion of your data

  • Restriction – request we limit processing

  • Objection – object to processing based on legitimate interests or direct marketing

  • Data Portability – request transfer to another provider

  • Withdraw Consent – where processing is based on consent

To exercise these rights, contact us at info@riseo.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Website: www.ico.org.uk
Phone: 0303 123 1113

 

11. Do Not Track

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Our Website does not currently respond to Do Not Track (DNT) signals.

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12. Changes to This Policy

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We may update this Privacy Policy from time to time to reflect changes in law or our practices. The latest version will always be posted here.

 

13. Contact Us

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If you have any questions about this Privacy Policy or how we handle your data, please contact:

Riseo Link Building Agency


Email: info@riseo.co.uk


Address: Wheelwrights Cottage, Kingsbridge, Devon, TQ7 2AR, United Kingdom​

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